MYHOME: Yes ,we have contract with Insurance company .can has compensate. 

If cargo has been damaged.If you have any other questions, please contact our Amazon logistics experts NICOLAS CHEUNG 11 years freight forwarder experience ,focus on Amazon shipping from 2015.

E-mail: nicolas@myhomecargo.net 

Tel: 0086-13631187949

Wechat: nicolas969

MYHOME: Not often, For air freight, courier service no need palletized.For LCL cargo by sea freight will palletized after container arrived our destination transit warehouse .For FCL container service ,if all cargo to one Amazon warehouse .we will palletized cargo in China.